Feature
Call flows that call other call flows
Build once, reuse everywhere. Subflows turn common patterns into a single drag-and-drop block.
Call flows can now reference other call flows as subflows — like a function call. Build a "main reception greeting" once and reuse it across every DID without copying the nodes.
What this lets you do
- Author a flow once (e.g. "After-Hours" with the right voicemail box, holiday check, and emergency number).
- In any other flow, drop a Flow Reference node and pick the saved flow.
- Edit the original; every flow that references it picks up the change automatically.
Setup
- Build the flow you want to reuse. Save it normally.
- In any other flow, drag the Flow Reference node onto the canvas.
- Pick the target flow from the dropdown.
- Wire it like any other node.
Worth knowing
This is the dialplan equivalent of a function call — there's no copy made under the hood. Change the source flow, and every reference updates on the next dialplan reload. Great for company-wide updates ("we're moving the after-hours number from voicemail to a cell phone") that would otherwise mean editing every flow by hand.
Try it yourself
Build reusable call flows in the visual designer — start a free trial.
Posted by SimuWave
