Hosted PBX
A hosted PBX, ready to run or to sell.
A complete business phone system in the cloud: menus, ring groups, voicemail, 911 and desk phones that set themselves up. Run it for your own office, or put your brand on it and sell it to the businesses you already support.
$25 of free credit. No card, no platform fee, no contract.
How a hosted PBX works
- Part 1
The phone system lives in the cloud
Extensions, menus and voicemail run in our data center, not in a box in the office closet.
- Part 2
Phones connect over the internet
Desk phones plug into the office network and register to the system. Move a phone and it keeps working.
- Part 3
Numbers and carriers come with it
Local and toll-free numbers, porting, calling and 911 registration are part of the service.
- Part 4
You manage it in a browser
Add a user, change a menu or reroute calls from the dashboard. No dial plans, no server logins.
Hosted PBX vs on-premise PBX
| Hosted PBX | On-premise PBX | |
|---|---|---|
| Hardware | Desk phones only | A PBX server or appliance, plus phones |
| Updates and security patches | Handled by the provider | Yours to schedule and install |
| Phone lines | Included: numbers, calling and 911 | Bought separately from a carrier |
| Adding an office | Plug in more phones | Another system, or a link back to the first |
| Cost model | Monthly, per seat | Up-front hardware and licences, plus upkeep |
The features that matter
What a small or mid-size business actually uses every day.
Auto-attendant and menus
“Press 1 for sales.” Callers reach the right person without a receptionist.
Ring groups and queues
Ring a team at once or in turn, or hold callers in a queue until someone is free.
Business hours and holidays
Calls route differently after hours, at lunch or on a holiday, without anyone changing a setting.
Voicemail, searchable
Voicemail per person or per team, with messages that come back as text you can search.
Call history and recordings
Active calls as they happen, plus a history of every call and its recordings.
911 that knows where each phone is
An E911 address for every extension, so a 911 call from any desk sends the right location.
Desk phones that set themselves up
Grandstream and Yealink phones provision zero-touch: plug one in and it pulls its lines and buttons.
Keep your numbers
Existing numbers port in, and new local numbers are available in every state.
For IT providers: offer hosted PBX as your own
Your brand
Customers sign in on your subdomain or your own domain, with your logo and colors.
Every customer in one place
Each business is its own phone system, all run from one partner dashboard.
Your price
You pay $4 a seat and $1.50 a number with no platform fee, and bill whatever you charge.
Most partners run their own office on it first. Call us when you want help with the first quote or install.
Free guide · not ready to start yet?
The Beginner's Guide to a Profitable VoIP Business
- ✓How to price business phone service so it pays
- ✓What to put in your first customer quote
- ✓Where the margin comes from, seat by seat
Questions
What is a hosted PBX?
A business phone system that runs in a provider’s data center instead of a box in your office. Desk phones connect to it over the internet, and the provider runs the servers, the carriers and the phone numbers.
How is a hosted PBX different from an on-premise PBX?
An on-premise PBX is hardware you buy, house and maintain. A hosted PBX is a monthly service: no box in the closet, updates handled for you, and a new office is just another set of phones.
Is hosted PBX the same as VoIP?
VoIP is the technology that carries calls over the internet. A hosted PBX is a full phone system built on it: extensions, menus, ring groups, voicemail and the rest.
What does a hosted PBX cost?
On SimuWave: $4 a seat, $1.50 a number and 1.9¢ a minute, with no platform fee, no minimum and no contract. If you sell it to customers, you set the price they pay.
Can I run hosted PBX for several businesses?
Yes. Each business gets its own separate phone system, and you manage all of them from one dashboard under your brand.
Can I keep my phone numbers?
Yes. Most US numbers can be ported in, and porting is free in any volume. The old service keeps working until the move.
Related
Try a hosted PBX on your own office
Build a working phone system with $25 of free credit. Add your brand when you are ready to sell it.
Questions? Call (479) 510-2700. A real person answers.