Comparison

SimuWave vs Net2Phone Channel

White-label reseller program from Net2Phone — UCaaS feature set with global DID coverage and a polished app suite.

Net2Phone Channel and SimuWave are both white-label reseller platforms, but what gets white-labeled is different. Net2Phone Channel re-skins a UCaaS suite — mobile/desktop apps, video, chat, SMS — under your brand. SimuWave white-labels the entire control plane: a branded subdomain for every tenant, a visual call flow designer, live operational tooling, multi-tenant billing, all under your name. Your customers don't just download a re-skinned app — they live inside a portal that looks like yours.

SimuWave is for

Resellers who want the whole experience white-labeled — not just the apps, but the admin portal, the call flow designer, the customer-facing dashboard. Your customers see your brand from login to call routing to billing.

Feature by feature

Marked from publicly documented capabilities. Partial means available via add-on, configuration, or specific tier.

Architecture & deployment

FeatureSimuWaveNet2Phone Channel
Hosting modelCloud, multi-tenantCloud, hosted by Net2Phone
Multi-tenantYesYes
Built-in white-label / brandingYesYes
Self-hosted optionNoNo

Call flow design

FeatureSimuWaveNet2Phone Channel
Visual drag-and-drop flow designerYesPartialAuto-attendant + IVR builder, not a node graph
SubflowsYesPartialLimited
Time-based routingYesYes
Caller-ID conditional routingYesYes
Toggle switches with feature codes + BLFYesPartialManual mode toggles
PIN gate node in flowYesPartialCustom config
Outage failover with auto-detectYesPartialRouting rules
Voice barge-in IVRYesPartialDTMF interrupt

Real-time operations

FeatureSimuWaveNet2Phone Channel
Live call activity overlaid on flow canvasYesNo
Live transcription streamYesPartialAdd-on

Voice features

FeatureSimuWaveNet2Phone Channel
Voicemail to emailYesYes
Cloud call recordingYesYes
Find Me / Follow MeYesYes
Call queuesYesYes
Conference bridgesYesYes
Fax (inbound + outbound)YesYes

Endpoints

FeatureSimuWaveNet2Phone Channel
Multi-vendor phone provisioningGrandstream, Yealink, PolycomYes
Browser softphoneYesYes

Phone numbers

FeatureSimuWaveNet2Phone Channel
US local-city DIDs includedYesYes
Multi-carrier inventory searchYesPartialTheir inventory
Number portingYesYes

Reseller / MSP

FeatureSimuWaveNet2Phone Channel
Multi-tenant from one platformYesYes
Partner → Tenant → User hierarchyYesYes
White-label customer portalYesYes
Per-tenant billing built inYesPartialReseller margin model

Developer

FeatureSimuWaveNet2Phone Channel
Public REST APIYesPartialAvailable
Webhooks for call/fax eventsYesPartialAvailable

What only SimuWave has

Features built into SimuWave that you won't find — or won't find at the same depth — in Net2Phone Channel.

  • Visual call flow designer with live activity overlay. Watch calls move through the routing graph in real time. Net2Phone Channel uses an auto-attendant + IVR builder — no flow graph, no live overlay.
  • White-label end-to-end, not just the apps. Branded subdomain, your colors, your support email throughout the admin portal, the call flow designer, and the customer-facing dashboard. Net2Phone Channel re-skins the UCaaS clients; SimuWave skins the whole platform.
  • Outage failover as a drop-in node with auto-detect, grace and recovery periods, and email alerts.
  • Toggle switches with feature code, BLF, and custom spoken announcements — sophisticated stateful routing built directly into the flow.
  • PIN gate as a drop-in node for protected branches in any flow.
  • Multi-carrier U.S. DID inventory search with local-city coverage. Net2Phone uses their own inventory only.
  • Live transcription stream during the call, in the dashboard.

Bottom line

For resellers who want the entire experience white-labeled under their brand — admin portal, call flow designer, customer portal — and want sophisticated stateful routing as drop-in nodes, SimuWave is the more direct fit. The platform stays invisible; your brand is the only one your customers see.

Try it yourself

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SimuWave vs Net2Phone Channel — feature-by-feature comparison