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SimuWave
Help Center
For business owners and team admins using the dashboard.

User Guide

Everything you need to run your phone system day-to-day.

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Quick Start

1.
Welcome
What you can do with your phone system.
→2.
Logging In
→3.
A Tour of the Dashboard
→4.
Your First User & Extension
→5.
Voicemail Setup
→6.
Your First Auto-Attendant
→7.
Provisioning Your First Desk Phone
→

Reference

8.
Extensions
→9.
Phone Numbers
→10.
Call Flows (Visual IVR)
→11.
Ring Groups
→12.
Call Queues
→13.
Voicemail
→14.
Parking, Paging, Pickup Groups
→15.
Custom Destinations & Feature Codes
→16.
Media Library
→17.
Phone Provisioning
→18.
Fax
→19.
Outbound Campaigns
→20.
Users & Roles
→21.
Call History & Analytics
→22.
Billing
→23.
Tenant Settings
→24.
Call Flow Nodes — Complete Reference
Every node type: what it does, when to use it, every field, and what pairs well with it.
→25.
Mobile App & PWA
Install on your phone, what works offline, push notifications, mobile gestures in the designer.
→

Appendix

26.
Appendix A — Using on Mobile (Quick Tips)
→27.
Appendix B — Star Code Reference
→28.
Appendix C — Troubleshooting
→29.
Appendix D — Glossary
→
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